Connor Partington
Hi, I'm Connor Partington, a UK based Technical Writer with several years of technical and UX writing experience. If you need help with technical or user experience writing, let me help you by:
- building you a knowledge base to help your customers self-serve.
- authoring internal and external content for your products and processes.
- collaborating with your teams to design features that are easy to use and understand.
- implementing standard operating procedures to guide your staff and capture knowledge.
This is my website for showcasing my technical writing experience and helping you get to know me.
Why use a Technical Writer?
I'm one of the very first users of your product, and the difficulties I find when using your product are the difficulties your customers might eventually face.
As a Technical Writer, I can take these difficulties and create comprehensive documentation that covers every question an end-user may ask and solutions to each problem they may face.
Why me?
I have a unique blend of technical expertise and writing skills that allows me to communicate complex information in a clear and concise manner.
I've experienced working on various projects, from software documentation to user guides to marketing materials, and have a strong track record of delivering high-quality work on time every time.
I'm also a strong collaborator who thrives in a team environment, and enjoy helping to create a user-friendly content that has a positive impact on users.
Skills
- Writing, editing, proofreading
- Copywriting, microcopy
- Markdown, HTML, CSS
- User-centred documentation
- User-centred design
- Project management
- Translation management
Tools
- Zendesk, WordPress, HubSpot
- Miro, Moqups, GIMP
- Git, GitHub
- JIRA, Monday.com
- VS Code
Past Projects
Autocab Ltd
Write and edit release notes, online help, user guides, manuals, FAQs, and internal documentation for 12 SaaS products.
Technical samples
These samples are a work-in-progress as I develop my portfolio website.
Open-source contribution
Beyond All Reason
Technical Writer for web and in-game content.
Professional development
Since 2022, I have added UX Writing to my professional development through courses and writing UX copy for software products.